https://helpforum.sky.com/t5/Broadband/Low-speed/m-p/5103634#M521637 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4491352">@Jennolaa</a>&nbsp;The community and About at the top off this page will explain, and you need to call sky!</P> Wed, 01 Oct 2025 17:47:07 GMT JimM1 2025-10-01T17:47:07Z https://helpforum.sky.com/t5/Broadband/Low-speed/m-p/5103628#M521635 <P>I pay for 500mbs and I'm getting 19mbs how is this possible ? Guaranteed 400mbs is a lie because im bearly getting 20mbs, this is also with an Ethernet cable and I'm still just getting 19mbs I want this resolved because ur not keeping ur end of the deal&nbsp;</P> Wed, 01 Oct 2025 17:45:09 GMT https://helpforum.sky.com/t5/Broadband/Low-speed/m-p/5103628#M521635 Jennolaa 2025-10-01T17:45:09Z https://helpforum.sky.com/t5/Broadband/Low-speed/m-p/5103634#M521637 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4491352">@Jennolaa</a>&nbsp;The community and About at the top off this page will explain, and you need to call sky!</P> Wed, 01 Oct 2025 17:47:07 GMT https://helpforum.sky.com/t5/Broadband/Low-speed/m-p/5103634#M521637 JimM1 2025-10-01T17:47:07Z