https://helpforum.sky.com/t5/Broadband/Broadband-and-Phone-Line-Issues/m-p/5103593#M521623 <P>Since yesterday our hub has a red light on it and our phone line is dead. Sky say it is all working but it isn't. Unable to talk to anyone.</P><P>Have reset the hub both phone handsets and all still down.&nbsp;&nbsp;</P><P>Nothing changed at home just hub went red and phone lines out.</P> Wed, 01 Oct 2025 17:19:11 GMT JoS11 2025-10-01T17:19:11Z https://helpforum.sky.com/t5/Broadband/Broadband-and-Phone-Line-Issues/m-p/5103593#M521623 <P>Since yesterday our hub has a red light on it and our phone line is dead. Sky say it is all working but it isn't. Unable to talk to anyone.</P><P>Have reset the hub both phone handsets and all still down.&nbsp;&nbsp;</P><P>Nothing changed at home just hub went red and phone lines out.</P> Wed, 01 Oct 2025 17:19:11 GMT https://helpforum.sky.com/t5/Broadband/Broadband-and-Phone-Line-Issues/m-p/5103593#M521623 JoS11 2025-10-01T17:19:11Z https://helpforum.sky.com/t5/Broadband/Broadband-and-Phone-Line-Issues/m-p/5103622#M521633 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4491322">@JoS11</a>&nbsp;You will just have to persist calling sky until you get through to talk to a CS Agent! 8am to 8pm so you need to do it now if you want to catch them today!</P> Wed, 01 Oct 2025 17:42:56 GMT https://helpforum.sky.com/t5/Broadband/Broadband-and-Phone-Line-Issues/m-p/5103622#M521633 JimM1 2025-10-01T17:42:56Z