topic Re: Broadband Outage Midnite till 5am in Broadband

Broadband Outage Midnite till 5am

CantGetVirginIn — Tue, 30 Sep 2025 00:02:17 GMT

This is the 2nd time my Broadband has gone down, after using downdetecter is shows im not the only one having issues with Sky Broadband. It's a pain in the **bleep** as can't control any of my smart devices such as Alexa, ikea home hub etc. Meaning some of my devices don't even have manual switches on them and only use remote access which means I can't power down certain lights.

Having searched the Internet it appears this is a DNS issue between Sky and Openreach. Why are there never any comms sent to users. Never had these problems with BT.

Re: Broadband Outage Midnite till 5am

Daniel0210 — Tue, 30 Sep 2025 04:01:05 GMT

@CantGetVirginIn

When there are issues between midnight and 7am it's quite possibly going to be essential overnight maintenance taking place which is carried out then to minimise disruption as most customers are asleep. Neither Openreach not their ISPs give advanced notice of this. Hopefully it'll be back before 7.

Re: Broadband Outage Midnite till 5am

Chrisee — Tue, 30 Sep 2025 06:34:08 GMT

@CantGetVirginIn there cannot be a "DNS issue between Sky and Openreach" so that is a complate invention by someone with no idea of how broadband and internet actually works. Openreach and Sky like all network operators have to maintain and upgrade their equipment and on occasions you will lose connection between midnight and 5am. Operators chose these times to cause the minimum issues for customers.

Your choice of systems in your "smart home" that require an internet connection to operate without a fallback of local control is questionable as no ISP can or will promise 24/7 uninterupted connectivity. Voice control is a nice add-on but should nor replace the fall back of local control.

Occasional loss of connection is as inevitable as overnight road closures,rail replacement buses and flight delays due to weather irritating but part of modern life.

Re: Broadband Outage Midnite till 5am

best+of+the+best — Tue, 30 Sep 2025 09:04:42 GMT

@CantGetVirginIn wrote:
This is the 2nd time my Broadband has gone down, after using downdetecter is shows im not the only one having issues with Sky Broadband. It's a pain in the **bleep** as can't control any of my smart devices such as Alexa, ikea home hub etc. Meaning some of my devices don't even have manual switches on them and only use remote access which means I can't power down certain lights.

Having searched the Internet it appears this is a DNS issue between Sky and Openreach. Why are there never any comms sent to users. Never had these problems with BT.

Fair comment @CantGetVirginIn you could change them for Bluetooth Bulbs

Phillips Hue have Bluetooth light bulbs which you control via the Phillips Bluetooth App