https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5101343#M521069 <P>Broadband not working&nbsp;</P> Mon, 29 Sep 2025 13:46:39 GMT ShellyAnne85 2025-09-29T13:46:39Z https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5101343#M521069 <P>Broadband not working&nbsp;</P> Mon, 29 Sep 2025 13:46:39 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5101343#M521069 ShellyAnne85 2025-09-29T13:46:39Z https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5101345#M521070 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4467326">@ShellyAnne85</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 29 Sep 2025 13:49:59 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5101345#M521070 GD1 2025-09-29T13:49:59Z