https://helpforum.sky.com/t5/Broadband/WiFi-slow/m-p/5101050#M521007 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4488646">@ADT1</a>&nbsp;You can do that yourself, run the diagnostic service to check, if everything is fine run the extended check also!. No joy then you do need to call sky!</P><P>&nbsp;</P><P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> Mon, 29 Sep 2025 09:24:05 GMT JimM1 2025-09-29T09:24:05Z https://helpforum.sky.com/t5/Broadband/WiFi-slow/m-p/5101027#M521005 <P>We are paying for the fastest WiFi but the service is very slow can it be checked please&nbsp;</P> Mon, 29 Sep 2025 09:11:21 GMT https://helpforum.sky.com/t5/Broadband/WiFi-slow/m-p/5101027#M521005 ADT1 2025-09-29T09:11:21Z https://helpforum.sky.com/t5/Broadband/WiFi-slow/m-p/5101050#M521007 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4488646">@ADT1</a>&nbsp;You can do that yourself, run the diagnostic service to check, if everything is fine run the extended check also!. No joy then you do need to call sky!</P><P>&nbsp;</P><P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> Mon, 29 Sep 2025 09:24:05 GMT https://helpforum.sky.com/t5/Broadband/WiFi-slow/m-p/5101050#M521007 JimM1 2025-09-29T09:24:05Z