https://helpforum.sky.com/t5/Broadband/Red-light-on-router/m-p/5100440#M520837 <P>No wifi, red light on router.&nbsp;<BR />tried unplugging and it worked for an hour then went back to red</P> Sun, 28 Sep 2025 15:10:49 GMT Osh 2025-09-28T15:10:49Z https://helpforum.sky.com/t5/Broadband/Red-light-on-router/m-p/5100440#M520837 <P>No wifi, red light on router.&nbsp;<BR />tried unplugging and it worked for an hour then went back to red</P> Sun, 28 Sep 2025 15:10:49 GMT https://helpforum.sky.com/t5/Broadband/Red-light-on-router/m-p/5100440#M520837 Osh 2025-09-28T15:10:49Z https://helpforum.sky.com/t5/Broadband/Red-light-on-router/m-p/5100447#M520841 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4488193">@Osh</a>&nbsp;</P> <P>This explains the lights on the hubs:<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> <P><BR />Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sun, 28 Sep 2025 15:14:21 GMT https://helpforum.sky.com/t5/Broadband/Red-light-on-router/m-p/5100447#M520841 caesarome 2025-09-28T15:14:21Z