https://helpforum.sky.com/t5/Broadband/WiFi-not-picking-up-internet/m-p/5099890#M520732 Hub has been powered off for 2 mins and powered back on but devices can't connect Fri, 26 Sep 2025 15:02:57 GMT tatoo07 2025-09-26T15:02:57Z https://helpforum.sky.com/t5/Broadband/WiFi-not-picking-up-internet/m-p/5099890#M520732 Hub has been powered off for 2 mins and powered back on but devices can't connect Fri, 26 Sep 2025 15:02:57 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-picking-up-internet/m-p/5099890#M520732 tatoo07 2025-09-26T15:02:57Z https://helpforum.sky.com/t5/Broadband/WiFi-not-picking-up-internet/m-p/5099992#M520746 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/906932">@tatoo07</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 26 Sep 2025 16:02:26 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-picking-up-internet/m-p/5099992#M520746 caesarome 2025-09-26T16:02:26Z