https://helpforum.sky.com/t5/Broadband/New-to-sky/m-p/5098940#M520514 <P>Hi im new to sky, My broadband keeps kicking me off my phone any suggestions please?</P> Thu, 25 Sep 2025 19:00:39 GMT Emma489 2025-09-25T19:00:39Z https://helpforum.sky.com/t5/Broadband/New-to-sky/m-p/5098940#M520514 <P>Hi im new to sky, My broadband keeps kicking me off my phone any suggestions please?</P> Thu, 25 Sep 2025 19:00:39 GMT https://helpforum.sky.com/t5/Broadband/New-to-sky/m-p/5098940#M520514 Emma489 2025-09-25T19:00:39Z https://helpforum.sky.com/t5/Broadband/New-to-sky/m-p/5099044#M520532 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4486922">@Emma489</a>&nbsp;Turn off mobile data on the phone and see if you stay connected to the wi-fi signal!</P> Thu, 25 Sep 2025 20:33:51 GMT https://helpforum.sky.com/t5/Broadband/New-to-sky/m-p/5099044#M520532 JimM1 2025-09-25T20:33:51Z https://helpforum.sky.com/t5/Broadband/New-to-sky/m-p/5099284#M520608 <P>Thank you! Didnt think of that!</P> Fri, 26 Sep 2025 07:58:21 GMT https://helpforum.sky.com/t5/Broadband/New-to-sky/m-p/5099284#M520608 Emma489 2025-09-26T07:58:21Z https://helpforum.sky.com/t5/Broadband/New-to-sky/m-p/5099301#M520613 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4486922">@Emma489</a>&nbsp;It's one off those, the Hub does not kick anything off, the mobile if not able to see the wireless wi-fi signal, or if the signal is weak and not everywhere that you need it in the home then the mobile will drop off and try to connect using the 4G/5G mobile data network! If it stay's connected but it all slows down, then the only option will be to boost your wireless wi-fi signal where you need it!</P> Fri, 26 Sep 2025 08:15:56 GMT https://helpforum.sky.com/t5/Broadband/New-to-sky/m-p/5099301#M520613 JimM1 2025-09-26T08:15:56Z