https://helpforum.sky.com/t5/Broadband/Slow-internet/m-p/5097765#M520313 <P>Hi I'm only getting download speeds of around 80mb when I should be getting 500</P> Wed, 24 Sep 2025 21:06:24 GMT Stephenclarke 2025-09-24T21:06:24Z https://helpforum.sky.com/t5/Broadband/Slow-internet/m-p/5097765#M520313 <P>Hi I'm only getting download speeds of around 80mb when I should be getting 500</P> Wed, 24 Sep 2025 21:06:24 GMT https://helpforum.sky.com/t5/Broadband/Slow-internet/m-p/5097765#M520313 Stephenclarke 2025-09-24T21:06:24Z https://helpforum.sky.com/t5/Broadband/Slow-internet/m-p/5097892#M520347 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4486011">@Stephenclarke</a>&nbsp;how are you measuring speeds? If over wifi on a device the result &nbsp;will be the speed of the wifi connection in your home which are frequently far lower than the speed to the hub. </P> <P>&nbsp;</P> <P>To get a reliable result the device should be connected by a direct gigabit ethernet cable with nothing else is using the connection. If that result is still low &nbsp;there could be an issue with the connection. Sky test the speeds daily so any line fault should be shown in the service checker in the My Sky app and website if you click through you should see the test results for the last 3 weeks.</P> Thu, 25 Sep 2025 06:59:22 GMT https://helpforum.sky.com/t5/Broadband/Slow-internet/m-p/5097892#M520347 Chrisee 2025-09-25T06:59:22Z