https://helpforum.sky.com/t5/Broadband/1-red-light-on-router-and-nothing-else/m-p/5097013#M520134 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4485475">@Rowanstevens</a>&nbsp;</P> <P>Which hub do you have?</P> Wed, 24 Sep 2025 13:34:22 GMT jamesn123 2025-09-24T13:34:22Z https://helpforum.sky.com/t5/Broadband/1-red-light-on-router-and-nothing-else/m-p/5097011#M520133 <P>My router stops my internet resorts to just one red light and no other lights and nothing changes if I unplug and plug back in or if I reset</P> Wed, 24 Sep 2025 13:32:02 GMT https://helpforum.sky.com/t5/Broadband/1-red-light-on-router-and-nothing-else/m-p/5097011#M520133 Rowanstevens 2025-09-24T13:32:02Z https://helpforum.sky.com/t5/Broadband/1-red-light-on-router-and-nothing-else/m-p/5097013#M520134 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4485475">@Rowanstevens</a>&nbsp;</P> <P>Which hub do you have?</P> Wed, 24 Sep 2025 13:34:22 GMT https://helpforum.sky.com/t5/Broadband/1-red-light-on-router-and-nothing-else/m-p/5097013#M520134 jamesn123 2025-09-24T13:34:22Z https://helpforum.sky.com/t5/Broadband/1-red-light-on-router-and-nothing-else/m-p/5097022#M520139 <P>Unsure it's sky q I think</P> Wed, 24 Sep 2025 13:38:43 GMT https://helpforum.sky.com/t5/Broadband/1-red-light-on-router-and-nothing-else/m-p/5097022#M520139 Rowanstevens 2025-09-24T13:38:43Z https://helpforum.sky.com/t5/Broadband/1-red-light-on-router-and-nothing-else/m-p/5097028#M520143 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4485475">@Rowanstevens</a>&nbsp;</P> <P>You can check the model number on the sticker, or refer to <A href="https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have" target="_blank">this guide</A> with the pictures of the hubs and the names.&nbsp;</P> Wed, 24 Sep 2025 13:41:22 GMT https://helpforum.sky.com/t5/Broadband/1-red-light-on-router-and-nothing-else/m-p/5097028#M520143 jamesn123 2025-09-24T13:41:22Z https://helpforum.sky.com/t5/Broadband/1-red-light-on-router-and-nothing-else/m-p/5097043#M520150 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4485475">@Rowanstevens</a>&nbsp;You may wish to also follow and use the hub lights reference also, when you click will take you to testinfg if you have an issue.</P><P>&nbsp;</P><P>This link providers information about the coloured lights on the various hubs<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P> Wed, 24 Sep 2025 13:50:45 GMT https://helpforum.sky.com/t5/Broadband/1-red-light-on-router-and-nothing-else/m-p/5097043#M520150 JimM1 2025-09-24T13:50:45Z