https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5096787#M520100 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4485223">@HarryRogers</a>&nbsp;All you can do is have a look on the sky service checker to see if anything that sky are possibly aware off or run the diagnostic. Both links below.</P><P>&nbsp;</P><P>If you haven’t done it already use the below link to check to see if there are any broadband problems or outages nearby<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P><P><BR />This should determine if there's an identified fault affecting multiple households.</P><P>If there aren't any then try running the line test here<BR />Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P><P>&nbsp;</P> Wed, 24 Sep 2025 10:58:25 GMT JimM1 2025-09-24T10:58:25Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5096700#M520090 <P>No internet light on the router meaning I can't access the internet which is inportant as work from home</P> Wed, 24 Sep 2025 10:10:10 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5096700#M520090 HarryRogers 2025-09-24T10:10:10Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5096787#M520100 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4485223">@HarryRogers</a>&nbsp;All you can do is have a look on the sky service checker to see if anything that sky are possibly aware off or run the diagnostic. Both links below.</P><P>&nbsp;</P><P>If you haven’t done it already use the below link to check to see if there are any broadband problems or outages nearby<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P><P><BR />This should determine if there's an identified fault affecting multiple households.</P><P>If there aren't any then try running the line test here<BR />Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P><P>&nbsp;</P> Wed, 24 Sep 2025 10:58:25 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5096787#M520100 JimM1 2025-09-24T10:58:25Z