https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5095209#M519814 <P>My internet has been down for the entire day, apparently there is an outage in my area, but I have no other information about how you/Sky will solve this?&nbsp;<BR /><BR /></P><P>&nbsp;</P> Mon, 22 Sep 2025 20:16:02 GMT Pklennox 2025-09-22T20:16:02Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5095209#M519814 <P>My internet has been down for the entire day, apparently there is an outage in my area, but I have no other information about how you/Sky will solve this?&nbsp;<BR /><BR /></P><P>&nbsp;</P> Mon, 22 Sep 2025 20:16:02 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5095209#M519814 Pklennox 2025-09-22T20:16:02Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5095216#M519818 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4484027">@Pklennox</a>&nbsp; Neither Sky or the community will resolve the outage, it is down to the network operator, which is Openreach in the UK, fix any faults, it will depend on where the fault is as to how long it takes to resolve.&nbsp;&nbsp;</P> Mon, 22 Sep 2025 20:21:51 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5095216#M519818 GD1 2025-09-22T20:21:51Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5095356#M519851 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4484027">@Pklennox</a>&nbsp;</P> <P><SPAN>Sky will normally quote 2 WORKING DAYS as a potential fix time. This is the service level agreement in the UK between ISPs and Openreach for fixing a fault as Openreach claim to be successful within that timeframe in 85+% of cases.</SPAN></P> Tue, 23 Sep 2025 04:15:31 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5095356#M519851 Daniel0210 2025-09-23T04:15:31Z