https://helpforum.sky.com/t5/Broadband/WiFi-password/m-p/5094572#M519690 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4483526">@Joe217</a>&nbsp;</P> <P>If you are seeing an error about entering the wrong Wifi password then make sure you are not getting a 1 and l or a 0 and O muddled as it is quite easy to do this.</P> Mon, 22 Sep 2025 12:46:59 GMT caesarome 2025-09-22T12:46:59Z https://helpforum.sky.com/t5/Broadband/WiFi-password/m-p/5094563#M519688 <P>Hi, I've installed my new router but after entering my password it says it's wrong. I'm aware it's case sensitive. I've tried resetting the router but still no luck.&nbsp;<BR />I connected my phone using the QR code and that works fine.&nbsp;<BR />please help</P> Mon, 22 Sep 2025 12:40:41 GMT https://helpforum.sky.com/t5/Broadband/WiFi-password/m-p/5094563#M519688 Joe217 2025-09-22T12:40:41Z https://helpforum.sky.com/t5/Broadband/WiFi-password/m-p/5094572#M519690 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4483526">@Joe217</a>&nbsp;</P> <P>If you are seeing an error about entering the wrong Wifi password then make sure you are not getting a 1 and l or a 0 and O muddled as it is quite easy to do this.</P> Mon, 22 Sep 2025 12:46:59 GMT https://helpforum.sky.com/t5/Broadband/WiFi-password/m-p/5094572#M519690 caesarome 2025-09-22T12:46:59Z https://helpforum.sky.com/t5/Broadband/WiFi-password/m-p/5094593#M519696 <P>Sorted now, thanks. That was the problem 🤦</P> Mon, 22 Sep 2025 13:01:15 GMT https://helpforum.sky.com/t5/Broadband/WiFi-password/m-p/5094593#M519696 Joe217 2025-09-22T13:01:15Z