WiFi failing

CraigT841 — Sun, 21 Sep 2025 12:18:21 GMT

Do WiFi up stairs

Re: WiFi failing

CraigT841 — Sun, 21 Sep 2025 12:21:04 GMT

No WiFi up stairs

Re: WiFi failing

JimM1 — Sun, 21 Sep 2025 12:24:08 GMT

@CraigT841 If the Hub is not able to get the signal up there then you will need to look at either moving the hub for coverage or boosting the wireless signal to the area!

Re: WiFi failing

TimmyBGood — Sun, 21 Sep 2025 12:49:54 GMT

@CraigT841

Sky loans wireless booster hardware 'free' under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some Sky booster hardware has leaked onto a certain auction site and elsewhere online but Sky won't offer support with using these, and Max pods acquired that way won't work at all.

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.

topic Re: WiFi failing in Broadband

WiFi failing

Re: WiFi failing

Re: WiFi failing

Re: WiFi failing