topic Re: my wifi keeps dropping in Broadband https://helpforum.sky.com/t5/Broadband/my-wifi-keeps-dropping/m-p/5092638#M519285 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4481936">@Paida1</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 20 Sep 2025 12:54:49 GMT caesarome 2025-09-20T12:54:49Z my wifi keeps dropping https://helpforum.sky.com/t5/Broadband/my-wifi-keeps-dropping/m-p/5092608#M519279 <P>hello,&nbsp;</P><P>my wifi keeps dropping after i've upgraded to gigafast. My devices keep disconnecting and on my phone i have to switch to my phone data in order to access the internet&nbsp;</P> Sat, 20 Sep 2025 12:31:46 GMT https://helpforum.sky.com/t5/Broadband/my-wifi-keeps-dropping/m-p/5092608#M519279 Paida1 2025-09-20T12:31:46Z Re: my wifi keeps dropping https://helpforum.sky.com/t5/Broadband/my-wifi-keeps-dropping/m-p/5092638#M519285 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4481936">@Paida1</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 20 Sep 2025 12:54:49 GMT https://helpforum.sky.com/t5/Broadband/my-wifi-keeps-dropping/m-p/5092638#M519285 caesarome 2025-09-20T12:54:49Z