https://helpforum.sky.com/t5/Broadband/Broadband-connection/m-p/5092160#M519207 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4481605">@JTH--64</a>&nbsp; No one on this community can "look into it" as we are customers like you.</P> <P>&nbsp;</P> <P>First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sat, 20 Sep 2025 00:02:27 GMT GD1 2025-09-20T00:02:27Z https://helpforum.sky.com/t5/Broadband/Broadband-connection/m-p/5092154#M519206 My sky hub keeps going offline intermittently it's happening far too regularly over the last 3 days? Please look into this and advise thank you Fri, 19 Sep 2025 23:09:25 GMT https://helpforum.sky.com/t5/Broadband/Broadband-connection/m-p/5092154#M519206 JTH--64 2025-09-19T23:09:25Z https://helpforum.sky.com/t5/Broadband/Broadband-connection/m-p/5092160#M519207 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4481605">@JTH--64</a>&nbsp; No one on this community can "look into it" as we are customers like you.</P> <P>&nbsp;</P> <P>First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sat, 20 Sep 2025 00:02:27 GMT https://helpforum.sky.com/t5/Broadband/Broadband-connection/m-p/5092160#M519207 GD1 2025-09-20T00:02:27Z