https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5091570#M519116 <P>On home button it shows no internet connection. I have switch off the router and tv and left for 20 minutes. Turned on router and 10 mins later turned on tv and still no connection&nbsp;</P> Fri, 19 Sep 2025 14:17:58 GMT Conny1 2025-09-19T14:17:58Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5091570#M519116 <P>On home button it shows no internet connection. I have switch off the router and tv and left for 20 minutes. Turned on router and 10 mins later turned on tv and still no connection&nbsp;</P> Fri, 19 Sep 2025 14:17:58 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5091570#M519116 Conny1 2025-09-19T14:17:58Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5091694#M519135 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4481154">@Conny1</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 19 Sep 2025 15:53:34 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5091694#M519135 caesarome 2025-09-19T15:53:34Z