https://helpforum.sky.com/t5/Broadband/Unable-to-update-Android-Apps-and-YouTube-videos/m-p/5090733#M518974 <P>If you haven't fixed this issue then try adjusting your broadband shield settings.</P> <P>&nbsp;</P> <P>You can do this via the MySky app or online here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/myaccount/bb-and-talk/broadband-shield" target="_blank">https://www.sky.com/myaccount/bb-and-talk/broadband-shield</A></P> Thu, 18 Sep 2025 20:52:06 GMT caesarome 2025-09-18T20:52:06Z https://helpforum.sky.com/t5/Broadband/Unable-to-update-Android-Apps-and-YouTube-videos/m-p/5090656#M518956 <P>All my Android devices are unable to complete app updates or download.Android software updates. YouTube videos also stop when playing. I have seen a few other posts reporting the same issue that have been resolved. The updates all work if I disconnect from WiFi and use mobile data. Brighton Area. WiFi signal is fine and everything else works fine</P> Thu, 18 Sep 2025 19:52:20 GMT https://helpforum.sky.com/t5/Broadband/Unable-to-update-Android-Apps-and-YouTube-videos/m-p/5090656#M518956 Anonymous 2025-09-18T19:52:20Z https://helpforum.sky.com/t5/Broadband/Unable-to-update-Android-Apps-and-YouTube-videos/m-p/5090733#M518974 <P>If you haven't fixed this issue then try adjusting your broadband shield settings.</P> <P>&nbsp;</P> <P>You can do this via the MySky app or online here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/myaccount/bb-and-talk/broadband-shield" target="_blank">https://www.sky.com/myaccount/bb-and-talk/broadband-shield</A></P> Thu, 18 Sep 2025 20:52:06 GMT https://helpforum.sky.com/t5/Broadband/Unable-to-update-Android-Apps-and-YouTube-videos/m-p/5090733#M518974 caesarome 2025-09-18T20:52:06Z