topic Re: Internet not working for tv in Broadband https://helpforum.sky.com/t5/Broadband/Internet-not-working-for-tv/m-p/5090719#M518970 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4480572">@Rachelreid</a>&nbsp;</P> <P>If other devices like phones are also dropping the internet connection th try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Thu, 18 Sep 2025 20:46:40 GMT caesarome 2025-09-18T20:46:40Z Internet not working for tv https://helpforum.sky.com/t5/Broadband/Internet-not-working-for-tv/m-p/5090684#M518964 <P>Tv internet keeps cutting out&nbsp;</P> Thu, 18 Sep 2025 20:16:03 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working-for-tv/m-p/5090684#M518964 Rachelreid 2025-09-18T20:16:03Z Re: Internet not working for tv https://helpforum.sky.com/t5/Broadband/Internet-not-working-for-tv/m-p/5090719#M518970 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4480572">@Rachelreid</a>&nbsp;</P> <P>If other devices like phones are also dropping the internet connection th try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Thu, 18 Sep 2025 20:46:40 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working-for-tv/m-p/5090719#M518970 caesarome 2025-09-18T20:46:40Z