topic Re: Boardband in Broadband https://helpforum.sky.com/t5/Broadband/Boardband/m-p/5090626#M518949 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4480531">@Ianmuc11</a>&nbsp; &nbsp;Have you spoken to Sky?&nbsp; What have they said?</P> <P>&nbsp;</P> <P>First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 18 Sep 2025 19:34:02 GMT GD1 2025-09-18T19:34:02Z Boardband https://helpforum.sky.com/t5/Broadband/Boardband/m-p/5090609#M518945 <P>Internet down the past 5 hours no answer from sky as if why&nbsp;</P> Thu, 18 Sep 2025 19:22:03 GMT https://helpforum.sky.com/t5/Broadband/Boardband/m-p/5090609#M518945 Ianmuc11 2025-09-18T19:22:03Z Re: Boardband https://helpforum.sky.com/t5/Broadband/Boardband/m-p/5090626#M518949 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4480531">@Ianmuc11</a>&nbsp; &nbsp;Have you spoken to Sky?&nbsp; What have they said?</P> <P>&nbsp;</P> <P>First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 18 Sep 2025 19:34:02 GMT https://helpforum.sky.com/t5/Broadband/Boardband/m-p/5090626#M518949 GD1 2025-09-18T19:34:02Z