https://helpforum.sky.com/t5/Broadband/Connection-issues/m-p/5087510#M518270 <P>The box on the wall has all green lights showing like normal but the router is flashing amber every 10 minutes &amp; WiFi signal is disconnecting from devices</P> Tue, 16 Sep 2025 15:28:18 GMT ClareGibson 2025-09-16T15:28:18Z https://helpforum.sky.com/t5/Broadband/Connection-issues/m-p/5087510#M518270 <P>The box on the wall has all green lights showing like normal but the router is flashing amber every 10 minutes &amp; WiFi signal is disconnecting from devices</P> Tue, 16 Sep 2025 15:28:18 GMT https://helpforum.sky.com/t5/Broadband/Connection-issues/m-p/5087510#M518270 ClareGibson 2025-09-16T15:28:18Z https://helpforum.sky.com/t5/Broadband/Connection-issues/m-p/5087634#M518300 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4478202">@ClareGibson</a>&nbsp;</P> <P>This explains the lights on the hubs:<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> <P><BR />Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Tue, 16 Sep 2025 17:18:46 GMT https://helpforum.sky.com/t5/Broadband/Connection-issues/m-p/5087634#M518300 caesarome 2025-09-16T17:18:46Z