topic Re: Wall to wall guarantee in Broadband

Wall to wall guarantee

Laurie261 — Mon, 15 Sep 2025 16:04:39 GMT

We are not getting a signal in the rooms at either end of the house. (One where I have my office!)

Re: Wall to wall guarantee

caesarome — Mon, 15 Sep 2025 16:18:59 GMT

Try going through this to see if it helps:

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices

If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

https://www.sky.com/help/articles/sky-wifi-max

Re: Wall to wall guarantee

TimmyBGood — Mon, 15 Sep 2025 16:43:27 GMT

@Laurie261

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Broadband Boost or WiFi Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for those supplements, plus a one month broadband subscription refund.