https://helpforum.sky.com/t5/Broadband/Open-Reach/m-p/5085762#M517886 <P>Hi - whilst I was on holiday an Open Reach engineer visited and spoke to a neighbour who said they were looking to install fibre, but they needed permission to dig a hole in the flower bed to get to the conduit. I'm fine with that but they left, did not leave contact details etc so I don't know what to do.&nbsp;</P><P>We live in a semi-rural area and the internet is awful so we're desperate to get fibre. Should I speak to someone at Sky or does anyone know a contact number at OpenReach as they seem impossible to source.</P><P>Thanks!</P> Mon, 15 Sep 2025 07:51:09 GMT Burtle123 2025-09-15T07:51:09Z https://helpforum.sky.com/t5/Broadband/Open-Reach/m-p/5085762#M517886 <P>Hi - whilst I was on holiday an Open Reach engineer visited and spoke to a neighbour who said they were looking to install fibre, but they needed permission to dig a hole in the flower bed to get to the conduit. I'm fine with that but they left, did not leave contact details etc so I don't know what to do.&nbsp;</P><P>We live in a semi-rural area and the internet is awful so we're desperate to get fibre. Should I speak to someone at Sky or does anyone know a contact number at OpenReach as they seem impossible to source.</P><P>Thanks!</P> Mon, 15 Sep 2025 07:51:09 GMT https://helpforum.sky.com/t5/Broadband/Open-Reach/m-p/5085762#M517886 Burtle123 2025-09-15T07:51:09Z https://helpforum.sky.com/t5/Broadband/Open-Reach/m-p/5085767#M517889 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1999372">@Burtle123</a>&nbsp;wrote:<BR /> <P><SPAN>Should I speak to someone at Sky or does anyone know a contact number at OpenReach as they seem impossible to source.</SPAN></P> <HR /></BLOCKQUOTE> <P>Openreach is not a public facing company: their clients are the ISPs.</P> Mon, 15 Sep 2025 07:59:05 GMT https://helpforum.sky.com/t5/Broadband/Open-Reach/m-p/5085767#M517889 TimmyBGood 2025-09-15T07:59:05Z