topic Re: Fiber Broadband Installation in Broadband

Fiber Broadband Installation

BriMcL — Sun, 14 Sep 2025 19:14:15 GMT

I have just had fiber broadband installed this week. It's a 300 MB installation and I believe we pay just over £40 per month for it. We then received notification through the post from Sky that as I am a VIP member, that I could have had 900 MB installation for £25 per month. Where do I stand in retracting the original order at £40+ and having the 900 at £25, which is obviously a better deal?

Bri

Re: Fiber Broadband Installation

Chrisee — Sun, 14 Sep 2025 19:46:24 GMT

@BriMcL Sky give ia 31 cooling off period so you could cancel and reorder unless there is something in the terms of the offer thst prevents you from qualifying if you aleady had fibre. Certainly worth raising it with them at least.

Re: Fiber Broadband Installation

BriMcL — Mon, 15 Sep 2025 07:46:22 GMT

Thank you. I will do that.