topic Re: Wifi in Broadband

Wifi

Bev33 — Sun, 14 Sep 2025 21:44:30 GMT

Sky q box has no connection, which happens often. This happens often with all WiFi devices in the house

Re: Wifi

JimM1 — Sun, 14 Sep 2025 21:53:26 GMT

@Bev33 Say which hub you have and what you see when everything stops working! See the link below!.

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub

Re: Wifi

Bev33 — Sun, 14 Sep 2025 22:01:13 GMT

It's the main Sky Q box. The My Sky app says it's connected, but the tv says no Internet connection

Re: Wifi

JimM1 — Sun, 14 Sep 2025 22:11:38 GMT

@Bev33 From the opening you put this "This happens often with all WiFi devices in the house" so is this part NOT correct then to the sky hub, and it is just the loss of the Sky Q connection!

Which hub do you have, see the link below as requested!

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub