https://helpforum.sky.com/t5/Broadband/Wifi-problems/m-p/5085655#M517846 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4476565">@KittyKittley</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sun, 14 Sep 2025 21:28:58 GMT caesarome 2025-09-14T21:28:58Z https://helpforum.sky.com/t5/Broadband/Wifi-problems/m-p/5085590#M517833 <P>Our WiFi is very bad at the moment, I'm having to use mobile data most of the time as things just won't load&nbsp;</P> Sun, 14 Sep 2025 19:22:43 GMT https://helpforum.sky.com/t5/Broadband/Wifi-problems/m-p/5085590#M517833 KittyKittley 2025-09-14T19:22:43Z https://helpforum.sky.com/t5/Broadband/Wifi-problems/m-p/5085655#M517846 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4476565">@KittyKittley</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sun, 14 Sep 2025 21:28:58 GMT https://helpforum.sky.com/t5/Broadband/Wifi-problems/m-p/5085655#M517846 caesarome 2025-09-14T21:28:58Z