https://helpforum.sky.com/t5/Broadband/How-do-I-get-my-Access-Line-ID/m-p/5083931#M517413 <P>I'm switching provider from Sky and the new provider tells me we have two lines into the house which is news to me?&nbsp; Despite my telling them the landline number we use they are asking for a <STRONG>ALID</STRONG> number, also known as the Line access ID/Number. Robot knows nothing and there's a 20 minute queue to speak to a human :0)</P> Fri, 12 Sep 2025 17:50:59 GMT Jacob31 2025-09-12T17:50:59Z https://helpforum.sky.com/t5/Broadband/How-do-I-get-my-Access-Line-ID/m-p/5083931#M517413 <P>I'm switching provider from Sky and the new provider tells me we have two lines into the house which is news to me?&nbsp; Despite my telling them the landline number we use they are asking for a <STRONG>ALID</STRONG> number, also known as the Line access ID/Number. Robot knows nothing and there's a 20 minute queue to speak to a human :0)</P> Fri, 12 Sep 2025 17:50:59 GMT https://helpforum.sky.com/t5/Broadband/How-do-I-get-my-Access-Line-ID/m-p/5083931#M517413 Jacob31 2025-09-12T17:50:59Z https://helpforum.sky.com/t5/Broadband/How-do-I-get-my-Access-Line-ID/m-p/5083958#M517419 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4294454">@Jacob31</a>&nbsp;You will only be able to find that number and it is supplied by the ISP or if they know it already!</P> Fri, 12 Sep 2025 18:23:18 GMT https://helpforum.sky.com/t5/Broadband/How-do-I-get-my-Access-Line-ID/m-p/5083958#M517419 JimM1 2025-09-12T18:23:18Z