topic Re: Sky connnection is poor in Broadband

Sky connnection is poor

Squirrel1 — Fri, 12 Sep 2025 16:36:17 GMT

Our sky broadband is awful. Always cutting out. We have booster box's in every room and still cuts out.
not happy at all for paying for this and want to change provider

Re: Sky connnection is poor

JimM1 — Fri, 12 Sep 2025 17:13:39 GMT

@Squirrel1 You only have to go to your selected new Provider, they will take care off everything via the OTS, and Sky will send you the final Bill with any penalties for early contract leaving, that's it!

Re: Sky connnection is poor

Chrisee — Fri, 12 Sep 2025 17:15:00 GMT

@Squirrel1 if the issue is poor wifi coversge in your home switching isps is unlikely to make much difference as all isp free routers are much of a muchness. Having multiple boosters can make things worse unless they are all matched as the y can interfere one with another. Boosters need to be placed roughly half way between tween where the hub is and where the boost is needed in most properties a booster in the hall and on each floor is ample.

If you buy Sky's WiFi Max bundle and the first matched hub doesn't give coverage you can ask for an engineer to come out and check your set up and can agree to a further 2 extenders.

However if you live in a propertyy with solid internal walls wifi is always going to be challenging.