topic Broadband activation date in Broadband

Broadband activation date

SammieJJKJ — Fri, 12 Sep 2025 16:52:15 GMT

Hello, I have set up with you for the first time as we have just moved into our new home today at very short notice. Broadband won't be set up until the 26th and my son is disabled so I am going to struggle for 2 weeks with not having his iPad and I am just wondering if there is any way I can get a sooner date please?

Re: Broadband activation date

Daniel0210 — Fri, 12 Sep 2025 17:06:48 GMT

@SammieJJKJ

Afraid not. Openreach dictate the activation date and it can't be brought forward.

edit:
In case you’re not aware you aren’t contacting Sky Customer Services on here. This is a customer led discussion forum where Sky customers are available to try to help other customers.

Re: Broadband activation date

Chrisee — Fri, 12 Sep 2025 17:05:55 GMT

@SammieJJKJ unfortunstely that is very unlikely as thecsatevyou have beeb given is the first one on the local Openreach diary as it is their job to activate your service. You can operate an iPad from a phone's hotspot know its not ideal but it wofks.