https://helpforum.sky.com/t5/Broadband/Never-up-to-speed/m-p/5083792#M517385 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4448778">@Dramarama</a>&nbsp;wrote:<BR />I have been with sky since 6/5/25 and my broadband has never worked properly. Guaranteed speed of 30.2mb and thr highest i have ever had is 23mb. Talking to customer services is getting me nowhere! Any suggestions grateful<HR /></BLOCKQUOTE><P>How are you testing your speed? Sky's guarantee relates to speed to the hub, once the signal leaves the hub, either via Ethernet cable or WiFi, it's really down to you to maximise the speed as best you can.</P><P>&nbsp;</P><P>This might help...</P><P><A href="https://www.sky.com/help/articles/broadband-tips-when-working-from-home" target="_blank">https://www.sky.com/help/articles/broadband-tips-when-working-from-home</A></P><P>&nbsp;</P><P>&nbsp;</P> Fri, 12 Sep 2025 15:33:29 GMT Sharcuk 2025-09-12T15:33:29Z https://helpforum.sky.com/t5/Broadband/Never-up-to-speed/m-p/5083763#M517376 I have been with sky since 6/5/25 and my broadband has never worked properly. Guaranteed speed of 30.2mb and thr highest i have ever had is 23mb. Talking to customer services is getting me nowhere! Any suggestions grateful Fri, 12 Sep 2025 15:11:22 GMT https://helpforum.sky.com/t5/Broadband/Never-up-to-speed/m-p/5083763#M517376 Dramarama 2025-09-12T15:11:22Z https://helpforum.sky.com/t5/Broadband/Never-up-to-speed/m-p/5083792#M517385 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4448778">@Dramarama</a>&nbsp;wrote:<BR />I have been with sky since 6/5/25 and my broadband has never worked properly. Guaranteed speed of 30.2mb and thr highest i have ever had is 23mb. Talking to customer services is getting me nowhere! Any suggestions grateful<HR /></BLOCKQUOTE><P>How are you testing your speed? Sky's guarantee relates to speed to the hub, once the signal leaves the hub, either via Ethernet cable or WiFi, it's really down to you to maximise the speed as best you can.</P><P>&nbsp;</P><P>This might help...</P><P><A href="https://www.sky.com/help/articles/broadband-tips-when-working-from-home" target="_blank">https://www.sky.com/help/articles/broadband-tips-when-working-from-home</A></P><P>&nbsp;</P><P>&nbsp;</P> Fri, 12 Sep 2025 15:33:29 GMT https://helpforum.sky.com/t5/Broadband/Never-up-to-speed/m-p/5083792#M517385 Sharcuk 2025-09-12T15:33:29Z