https://helpforum.sky.com/t5/Broadband/Red-PON-Light/m-p/5083772#M517378 <P>My internet has gone down and I have a red PON Light on in my full fibre box.</P><P>&nbsp;</P><P>Past posts on this indicate that I need to contact Sky to get an Openreach engineer but I have been sent here rather than provided with a number.</P> Fri, 12 Sep 2025 15:17:22 GMT Eblack 2025-09-12T15:17:22Z https://helpforum.sky.com/t5/Broadband/Red-PON-Light/m-p/5083772#M517378 <P>My internet has gone down and I have a red PON Light on in my full fibre box.</P><P>&nbsp;</P><P>Past posts on this indicate that I need to contact Sky to get an Openreach engineer but I have been sent here rather than provided with a number.</P> Fri, 12 Sep 2025 15:17:22 GMT https://helpforum.sky.com/t5/Broadband/Red-PON-Light/m-p/5083772#M517378 Eblack 2025-09-12T15:17:22Z https://helpforum.sky.com/t5/Broadband/Red-PON-Light/m-p/5083808#M517386 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3401579">@Eblack</a>&nbsp;Being sent here is not going to do anything either, Red pon light Fibre issue. Same number using the link below, Very bottom No, i still need help, check the box and call us, then you will see the number to call!</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/sky-scams-help" target="_blank">https://www.sky.com/help/articles/sky-scams-help</A></P> Fri, 12 Sep 2025 15:49:03 GMT https://helpforum.sky.com/t5/Broadband/Red-PON-Light/m-p/5083808#M517386 JimM1 2025-09-12T15:49:03Z