https://helpforum.sky.com/t5/Broadband/No-WiFi/m-p/5083348#M517312 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4474566">@hayleystacey</a>&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4474575">@Melissa268</a>&nbsp;You may be able to see what the Hub is doing by looking at the lights, link below will explain, if it has all just stopped then run the service checker via a mobile data connection, but it does take some time for sky to be aware if it is an area wide fault!</P><P>&nbsp;</P><P>This link providers information about the coloured lights on the various hubs<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P><P>If you haven’t done it already use the below link to check to see if there are any broadband problems or outages nearby<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P><P>&nbsp;</P> Fri, 12 Sep 2025 08:24:20 GMT JimM1 2025-09-12T08:24:20Z https://helpforum.sky.com/t5/Broadband/No-WiFi/m-p/5083324#M517306 <P>Hi our WiFi is not working this morning we have done all the checks but still nothing&nbsp;</P> Fri, 12 Sep 2025 08:05:04 GMT https://helpforum.sky.com/t5/Broadband/No-WiFi/m-p/5083324#M517306 hayleystacey 2025-09-12T08:05:04Z https://helpforum.sky.com/t5/Broadband/No-WiFi/m-p/5083335#M517307 <P>Same here</P> Fri, 12 Sep 2025 08:18:00 GMT https://helpforum.sky.com/t5/Broadband/No-WiFi/m-p/5083335#M517307 Melissa268 2025-09-12T08:18:00Z https://helpforum.sky.com/t5/Broadband/No-WiFi/m-p/5083347#M517311 <P>Mines ok now I rebooted about 5 times&nbsp;</P> Fri, 12 Sep 2025 08:23:23 GMT https://helpforum.sky.com/t5/Broadband/No-WiFi/m-p/5083347#M517311 hayleystacey 2025-09-12T08:23:23Z https://helpforum.sky.com/t5/Broadband/No-WiFi/m-p/5083348#M517312 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4474566">@hayleystacey</a>&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4474575">@Melissa268</a>&nbsp;You may be able to see what the Hub is doing by looking at the lights, link below will explain, if it has all just stopped then run the service checker via a mobile data connection, but it does take some time for sky to be aware if it is an area wide fault!</P><P>&nbsp;</P><P>This link providers information about the coloured lights on the various hubs<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P><P>If you haven’t done it already use the below link to check to see if there are any broadband problems or outages nearby<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P><P>&nbsp;</P> Fri, 12 Sep 2025 08:24:20 GMT https://helpforum.sky.com/t5/Broadband/No-WiFi/m-p/5083348#M517312 JimM1 2025-09-12T08:24:20Z