topic Not received sky hub. in Broadband

Not received sky hub.

dink49 — Fri, 12 Sep 2025 05:30:02 GMT

I am having sky fibre installed in 18th September and have not received my sky hub/box. Diane Davis

Re: Not received sky hub.

GD1 — Fri, 12 Sep 2025 05:45:56 GMT

@dink49 There is still plenty of time to receive the hub.

Re: Not received sky hub.

Daniel0210 — Fri, 12 Sep 2025 06:11:22 GMT

@dink49

Hubs are normally dispatched via Royal Mail to arrive a few days prior to the activation date. Once sent out you can usually track its progress. The postie will usually leave it hidden if no one is in. The card through the letterbox will tell you where it was left and the tracking should show some information on it too.