topic Broadband booster in Broadband

Broadband booster

Charlotte185 — Thu, 11 Sep 2025 18:21:27 GMT

I need a booster but can't find how to get one without ringing up which I'm struggling to get chance to do. I knew I'd need them as I didn't get broadband throughout the house without one before. Anyone know how I can get one? I have WiFi max

Re: Broadband booster

TimmyBGood — Thu, 11 Sep 2025 18:30:14 GMT

@Charlotte185

Sky loans wireless booster hardware 'free' under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some Sky booster hardware has leaked onto a certain auction site and elsewhere online but Sky won't offer support with using these, and Max pods acquired that way won't work at all.

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.

Re: Broadband booster

Charlotte185 — Thu, 11 Sep 2025 18:35:05 GMT

I either get a good signal or none at all there's no in between really I struggled with my last provider to get one because the speed needed to be below a certain level do you know if it's the same with sky?
thank you

Re: Broadband booster

JimM1 — Thu, 11 Sep 2025 18:58:57 GMT

@Charlotte185 Yes, and @TimmyBGood supplied you all the info to click on and read!

Re: Broadband booster

Charlotte185 — Thu, 11 Sep 2025 19:16:47 GMT

I was only asking! The links didn't answer the question I asked I will be unable to get a booster then as where I can get connected the signal is good so will look elsewhere for broadband then