https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/5082266#M517050 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4473496">@Salse13</a> check the lights on the hub as explained here&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A>&nbsp;</P> <P>&nbsp;</P> <P>If the hub is connected properly your devices within range should see the hub's SSID in their WiFi network list. If they wont then connect post details of what message you get and the colour of your Sky hub.</P> Thu, 11 Sep 2025 06:58:35 GMT Chrisee 2025-09-11T06:58:35Z https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/5081949#M516972 <P>I have done all the checks on the app, but my devices are not connecting to the WiFi - we are getting messages that it is out of range but this isn't the case&nbsp;</P> Wed, 10 Sep 2025 18:03:02 GMT https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/5081949#M516972 Salse13 2025-09-10T18:03:02Z https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/5082266#M517050 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4473496">@Salse13</a> check the lights on the hub as explained here&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A>&nbsp;</P> <P>&nbsp;</P> <P>If the hub is connected properly your devices within range should see the hub's SSID in their WiFi network list. If they wont then connect post details of what message you get and the colour of your Sky hub.</P> Thu, 11 Sep 2025 06:58:35 GMT https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/5082266#M517050 Chrisee 2025-09-11T06:58:35Z