topic WiFi in Broadband

WiFi

Babybeckton — Wed, 10 Sep 2025 19:54:19 GMT

My WiFi keeps failing for my sky box. This is the third time that the tv states not connected to the box and I have to fully reset.
this shouldn't be happening and never happened with previous provider.
Did this all evening Saturday.

Re: WiFi

JimM1 — Wed, 10 Sep 2025 20:08:34 GMT

@Babybeckton What type is the sky Box you are talking about, and what sky Hub is it connected too!

Re: WiFi

Babybeckton — Wed, 10 Sep 2025 20:24:32 GMT

Sky q box with WiFi box sky max hub

Re: WiFi

JimM1 — Wed, 10 Sep 2025 20:27:59 GMT

@Babybeckton Two links below for what you need, and the sky Max hub WPA2-PSK through the app would be the setting to change. Also see the sky Q connected as a THIRD party device, it has to be that way!.

sky connecting devices
https://www.sky.com/help/articles/connect-devices-to-broadband-start

Sky Max change settings link.
https://www.sky.com/help/articles/change-wifi-max-hub-settings-a