topic Re: Expected phone call in Broadband

Expected phone call

HollieWood — Wed, 10 Sep 2025 17:00:12 GMT

I was expecting a call at 4.30pm

Re: Expected phone call

Daniel0210 — Wed, 10 Sep 2025 17:13:20 GMT

@HollieWood
In case you’re not aware you aren’t contacting Sky Customer Services on here. This is a customer led discussion forum where Sky customers are available to try to help other customers.

We obviously know nothing about the reason for the call or why it didn't happen. It's best for you to initiate contact again.

Re: Expected phone call

TimmyBGood — Wed, 10 Sep 2025 17:24:05 GMT

@HollieWood

Multiple forum posts woul suggest that promised callbacks don't always happen.

It's also important to recognise that scammers frequently offer callbacks when their initial calls is rebuffed.