topic Unwanted full fibre in Broadband

Unwanted full fibre

SimonBall — Wed, 10 Sep 2025 16:33:50 GMT

Full fibre broadband order I didn't ask for this

Re: Unwanted full fibre

BenJoBanjo — Wed, 10 Sep 2025 16:57:54 GMT

@SimonBall wrote:
Full fibre broadband order I didn't ask for this

Call Sky. This is a customer to customer help forum for technical issues, we can't assist with anything order related.

Re: Unwanted full fibre

TimmyBGood — Wed, 10 Sep 2025 17:02:13 GMT

@SimonBall

If you've received the invitation for the 'no extra cost' upgrade then you can (at the moment) simply refuse. Eventually that won't be an option because the use of copper communication circuits, which is a Victorian technology, really does need to end.

Re: Unwanted full fibre

SimonBall — Wed, 10 Sep 2025 17:01:57 GMT

They didn't mention if it was free or not

Re: Unwanted full fibre

TimmyBGood — Wed, 10 Sep 2025 17:03:31 GMT

@SimonBall

Who didn't?

As I indicated above, Sky (like other Openreach ISPs) is currently carrying out a promotional campaign.

https://www.sky.com/help/articles/full-fibre-broadband-at-no-extra-cost