https://helpforum.sky.com/t5/Broadband/PON-light-is-solid-red/m-p/5081373#M516811 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4471903">@TomHolt</a>&nbsp;</P> <P>This usually means a network issue upstream that requires an engineer. I would call Sky to report it if you havent already</P> Wed, 10 Sep 2025 09:52:26 GMT jamesn123 2025-09-10T09:52:26Z https://helpforum.sky.com/t5/Broadband/PON-light-is-solid-red/m-p/5080058#M516415 Came back from work to find the PON light on the open reach box is solid red and even after full reboot and unplug of everything it has not changed Mon, 08 Sep 2025 18:01:31 GMT https://helpforum.sky.com/t5/Broadband/PON-light-is-solid-red/m-p/5080058#M516415 TomHolt 2025-09-08T18:01:31Z https://helpforum.sky.com/t5/Broadband/PON-light-is-solid-red/m-p/5081373#M516811 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4471903">@TomHolt</a>&nbsp;</P> <P>This usually means a network issue upstream that requires an engineer. I would call Sky to report it if you havent already</P> Wed, 10 Sep 2025 09:52:26 GMT https://helpforum.sky.com/t5/Broadband/PON-light-is-solid-red/m-p/5081373#M516811 jamesn123 2025-09-10T09:52:26Z