https://helpforum.sky.com/t5/Broadband/New-installation/m-p/5081366#M516807 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4471298">@YHW</a>&nbsp;<BR />Did you check your junk mail etc? When you sign up Sky should send you a welcome email with an account number that you can use to signup for an online account.&nbsp;</P> Wed, 10 Sep 2025 09:49:20 GMT jamesn123 2025-09-10T09:49:20Z https://helpforum.sky.com/t5/Broadband/New-installation/m-p/5079463#M516267 <P>I've signed up to sky broadband via Uswitch moving from virgin media. I had an email confirming that the installation would be 8 Sept 25 , a.m. visit. &nbsp;Since then I have received no information. No text message no confirmation of the engineers arrival I cannot find the email. I've tried to contact Sky to find out if this is going to go ahead today but I keep getting told by the bot to log into my account, which I can't because I don't have an account. &nbsp;How do I check if the engine engineer is attending today?</P> Mon, 08 Sep 2025 07:43:25 GMT https://helpforum.sky.com/t5/Broadband/New-installation/m-p/5079463#M516267 YHW 2025-09-08T07:43:25Z https://helpforum.sky.com/t5/Broadband/New-installation/m-p/5081366#M516807 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4471298">@YHW</a>&nbsp;<BR />Did you check your junk mail etc? When you sign up Sky should send you a welcome email with an account number that you can use to signup for an online account.&nbsp;</P> Wed, 10 Sep 2025 09:49:20 GMT https://helpforum.sky.com/t5/Broadband/New-installation/m-p/5081366#M516807 jamesn123 2025-09-10T09:49:20Z