topic Re: Internet connection in Broadband

Internet connection

Rob345 — Tue, 09 Sep 2025 13:37:23 GMT

My internet connection keeps cutting out during a Microsoft teams call, I can't make a teams call without losing connectivity intermittently. It's fine and then every 5 mins or so it drops out for around 15-20seconds

Re: Internet connection

jamesn123 — Wed, 10 Sep 2025 09:19:11 GMT

Hi @Rob345

Is the connection fine on other devices? How far away is the device you are using to make Teams calls from the hub?

Re: Internet connection

MacKenzieO1 — Wed, 10 Sep 2025 09:39:33 GMT

Hi, I've got the same problem. Upgraded a couple of months ago but really struggling to connect to TEAMS mtgs and causing a lot of issues.

Re: Internet connection

Rob345 — Thu, 11 Sep 2025 23:17:46 GMT

It's hard to tell, think it happens across the board but buffering on streaming makes it harder to notice. Am within 5m of the router as live in a 1 bed flat