https://helpforum.sky.com/t5/Broadband/WiFi-connectivity/m-p/5080921#M516657 <P>Since we have upgraded to sky fibre, my smart plugs, ring door bell won't connect to the wifi.</P><P>&nbsp;</P><P>i suspect it's because 2.4ghz isn't enabled or working.</P><P>&nbsp;</P> Tue, 09 Sep 2025 17:34:51 GMT Antotron 2025-09-09T17:34:51Z https://helpforum.sky.com/t5/Broadband/WiFi-connectivity/m-p/5080921#M516657 <P>Since we have upgraded to sky fibre, my smart plugs, ring door bell won't connect to the wifi.</P><P>&nbsp;</P><P>i suspect it's because 2.4ghz isn't enabled or working.</P><P>&nbsp;</P> Tue, 09 Sep 2025 17:34:51 GMT https://helpforum.sky.com/t5/Broadband/WiFi-connectivity/m-p/5080921#M516657 Antotron 2025-09-09T17:34:51Z https://helpforum.sky.com/t5/Broadband/WiFi-connectivity/m-p/5080927#M516658 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3331330">@Antotron</a>&nbsp;</P> <P>&nbsp;</P> <P>All current Sky Hub models broadcast the same SSID on both 2.4Ghz and 5Ghz simultaneously by default.&nbsp; Some devices struggle with this, and some cannot handle the WPA3 encryption used as a default by the white Max Hub and new Gigafast+ Hub.</P> Tue, 09 Sep 2025 17:41:24 GMT https://helpforum.sky.com/t5/Broadband/WiFi-connectivity/m-p/5080927#M516658 TimmyBGood 2025-09-09T17:41:24Z https://helpforum.sky.com/t5/Broadband/WiFi-connectivity/m-p/5081132#M516714 <P>It's a black hub, it wasn't changed when we changed to fttp but that's when everything started not to work.</P> Tue, 09 Sep 2025 21:44:13 GMT https://helpforum.sky.com/t5/Broadband/WiFi-connectivity/m-p/5081132#M516714 Antotron 2025-09-09T21:44:13Z