https://helpforum.sky.com/t5/Broadband/Gigfast-not-working/m-p/5080750#M516608 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4472471">@pondj001</a>&nbsp;wrote:<BR /><P>Hi,</P><P>&nbsp;</P><P>I've signed up for a Gigfast+ 5Gbps connection over CityFiber. I've moved from Yayzi. The connection was supposed to have been activated yesterday (08/09) but it's bot currently working. Issued raised with Sky but I was told I could take the network team 3 days to even start looking at the issue. What the hell?</P><P>&nbsp;</P><P>I work from home, so not having a connection is having a big impact. If this doesn't get sorted in the next few days I'm going back to my previous provider.</P><P>&nbsp;</P><P>&nbsp;</P><HR /></BLOCKQUOTE><P><SPAN>Sky broadband being discussed here is a domestic service therefore whilst it's fine for customers who work from home to use it for that purpose they won't receive additional or quicker support.</SPAN></P> Tue, 09 Sep 2025 15:15:17 GMT Sharcuk 2025-09-09T15:15:17Z https://helpforum.sky.com/t5/Broadband/Gigfast-not-working/m-p/5080677#M516597 <P>Hi,</P><P>&nbsp;</P><P>I've signed up for a Gigfast+ 5Gbps connection over CityFiber. I've moved from Yayzi. The connection was supposed to have been activated yesterday (08/09) but it's bot currently working. Issued raised with Sky but I was told I could take the network team 3 days to even start looking at the issue. What the hell?</P><P>&nbsp;</P><P>I work from home, so not having a connection is having a big impact. If this doesn't get sorted in the next few days I'm going back to my previous provider.</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 09 Sep 2025 14:23:06 GMT https://helpforum.sky.com/t5/Broadband/Gigfast-not-working/m-p/5080677#M516597 pondj001 2025-09-09T14:23:06Z https://helpforum.sky.com/t5/Broadband/Gigfast-not-working/m-p/5080750#M516608 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4472471">@pondj001</a>&nbsp;wrote:<BR /><P>Hi,</P><P>&nbsp;</P><P>I've signed up for a Gigfast+ 5Gbps connection over CityFiber. I've moved from Yayzi. The connection was supposed to have been activated yesterday (08/09) but it's bot currently working. Issued raised with Sky but I was told I could take the network team 3 days to even start looking at the issue. What the hell?</P><P>&nbsp;</P><P>I work from home, so not having a connection is having a big impact. If this doesn't get sorted in the next few days I'm going back to my previous provider.</P><P>&nbsp;</P><P>&nbsp;</P><HR /></BLOCKQUOTE><P><SPAN>Sky broadband being discussed here is a domestic service therefore whilst it's fine for customers who work from home to use it for that purpose they won't receive additional or quicker support.</SPAN></P> Tue, 09 Sep 2025 15:15:17 GMT https://helpforum.sky.com/t5/Broadband/Gigfast-not-working/m-p/5080750#M516608 Sharcuk 2025-09-09T15:15:17Z