https://helpforum.sky.com/t5/Broadband/Missed-Fibre-Installation-appointment/m-p/5078455#M516079 <P>BT Openreach failed to keep their appointment yesterday to install my Sky fibre connection.</P><P>&nbsp;</P><P>They said they'd come between 8am and 1pm but never showed. I have various text messages from them confirming this appointment so I book a half day holiday from work that has been wasted.</P><P>&nbsp;</P><P>Very poor service.</P><P>&nbsp;</P><P>How do I go about being compensated for this?</P> Sat, 06 Sep 2025 14:03:41 GMT Lordbasil 2025-09-06T14:03:41Z https://helpforum.sky.com/t5/Broadband/Missed-Fibre-Installation-appointment/m-p/5078455#M516079 <P>BT Openreach failed to keep their appointment yesterday to install my Sky fibre connection.</P><P>&nbsp;</P><P>They said they'd come between 8am and 1pm but never showed. I have various text messages from them confirming this appointment so I book a half day holiday from work that has been wasted.</P><P>&nbsp;</P><P>Very poor service.</P><P>&nbsp;</P><P>How do I go about being compensated for this?</P> Sat, 06 Sep 2025 14:03:41 GMT https://helpforum.sky.com/t5/Broadband/Missed-Fibre-Installation-appointment/m-p/5078455#M516079 Lordbasil 2025-09-06T14:03:41Z https://helpforum.sky.com/t5/Broadband/Missed-Fibre-Installation-appointment/m-p/5078501#M516082 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4470319">@Lordbasil</a>&nbsp;</P> <P>This link explains the credit process:</P> <P>&nbsp;</P> <P><SPAN><A href="https://www.sky.com/help/articles/auto-compensation" target="_blank">https://www.sky.com/help/articles/auto-compensation</A></SPAN></P> Sat, 06 Sep 2025 15:20:32 GMT https://helpforum.sky.com/t5/Broadband/Missed-Fibre-Installation-appointment/m-p/5078501#M516082 caesarome 2025-09-06T15:20:32Z