topic Re: Bad conectiin on first floor in Broadband

Bad conectiin on first floor

Anetka — Sat, 06 Sep 2025 09:26:34 GMT

I have really bad internet connection in my bedroom on first floor in my house

Re: Bad conectiin on first floor

caesarome — Sat, 06 Sep 2025 09:27:24 GMT

Try going through this to see if it helps:

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices

If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

https://www.sky.com/help/articles/sky-wifi-max

Re: Bad conectiin on first floor

Sayek — Sat, 06 Sep 2025 10:03:15 GMT

Unforetunately thats pretty much same with most properties specially if the Sky router is placed near front wall of the property and you trying for Wi-Fi in bedroom opposite side of the property and 1 floor above. My sons bedroom had similar issue.

You can either pay extra monthly to upgrade to Wi-Fi max or invest in your own mesh system. I have a TP-Link Deco mesh.

First Deco is connected to Sky router downstairs living room and 2nd Deco placed upstairs rear bedroom inside my sons wardrobe. The front of house is covered by 1st Deco and rear half by 2nd Deco. I can also get strong Wi-Fi sitting at the kitchen table...but with Sky black router the Wi-Fi in rear of property was similar to predicting UK weather forecast 🤔

I have very stable Wi-Fi ..happy Sky FF500 customer since April this year 😊

Re: Bad conectiin on first floor

icesteelman — Sat, 06 Sep 2025 16:06:18 GMT

Hi @Anetka

I agree with @Sayek and have installed an Eero mesh system to get decent coverage across all the rooms in our bungalow.

Whilst this is initially expensive, it is quite future proof since it can easily be used with any broadband supplier should you need/wish to move at the end of your contract with Sky. I was with TalkTalk initially and simply reconfigured things to operate with the Sky Broadband hub but still using the original SSID I had with TalkTalk (so no need to reenter SSID/password details on the multitude of devices that connect to the wifi these days).

Good luck whichever way you end up going with this.