https://helpforum.sky.com/t5/Broadband/quot-Connected-without-Internet-quot/m-p/5078249#M516032 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4470066">@Charlie202</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 06 Sep 2025 09:28:17 GMT caesarome 2025-09-06T09:28:17Z https://helpforum.sky.com/t5/Broadband/quot-Connected-without-Internet-quot/m-p/5078184#M516015 Keeps saying I'm "Connected without internet" regularly thought the day. TV is jumpy, which I think maybe Internet connection. Sat, 06 Sep 2025 08:17:15 GMT https://helpforum.sky.com/t5/Broadband/quot-Connected-without-Internet-quot/m-p/5078184#M516015 Charlie202 2025-09-06T08:17:15Z https://helpforum.sky.com/t5/Broadband/quot-Connected-without-Internet-quot/m-p/5078249#M516032 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4470066">@Charlie202</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 06 Sep 2025 09:28:17 GMT https://helpforum.sky.com/t5/Broadband/quot-Connected-without-Internet-quot/m-p/5078249#M516032 caesarome 2025-09-06T09:28:17Z