topic Re: Network not working in Broadband https://helpforum.sky.com/t5/Broadband/Network-not-working/m-p/5077989#M515952 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4469866">@Jay_barnie34</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 05 Sep 2025 18:37:29 GMT caesarome 2025-09-05T18:37:29Z Network not working https://helpforum.sky.com/t5/Broadband/Network-not-working/m-p/5077980#M515950 <P>The network isn't working on the router and it just black and on the fibre service and broadband aren't working&nbsp;</P> Fri, 05 Sep 2025 18:18:55 GMT https://helpforum.sky.com/t5/Broadband/Network-not-working/m-p/5077980#M515950 Jay_barnie34 2025-09-05T18:18:55Z Re: Network not working https://helpforum.sky.com/t5/Broadband/Network-not-working/m-p/5077989#M515952 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4469866">@Jay_barnie34</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 05 Sep 2025 18:37:29 GMT https://helpforum.sky.com/t5/Broadband/Network-not-working/m-p/5077989#M515952 caesarome 2025-09-05T18:37:29Z