topic Re: Password change ‘insecure network’ in Broadband

Password change ‘insecure network’

Red+rascal — Thu, 04 Sep 2025 16:34:51 GMT

Trying to change my wi fi password & user name, as per recommendation from my Trading Standards newsletter, but the address given to type into web browser shows 'insecure network, doesn't support https!! '(192.168.0.1). So I' m reluctant to take it further. Any suggestions?

Re: Password change ‘insecure network’

Chrisee — Thu, 04 Sep 2025 16:59:12 GMT

@Red+rascal the warning refers to the Sky hub's web interface which can only be accessed by devices on your home network which means even though it does not support https it can be trusted.

Re: Password change ‘insecure network’

Red+rascal — Thu, 04 Sep 2025 17:16:21 GMT

Thanks for the info. That's very misleading though, I wish they'd change the info on the screen to make it clearer.

Re: Password change ‘insecure network’

Chrisee — Thu, 04 Sep 2025 17:19:53 GMT

@Red+rascal thexwarning is from your browser not from Sky. As it happens this one of the reasons Sky gave for switching the usersettings on their latest white hubs to the My Sky app.

Re: Password change ‘insecure network’

TimmyBGood — Thu, 04 Sep 2025 17:33:14 GMT

@Red+rascal wrote:

That's very misleading though, I wish they'd change the info on the screen to make it clearer.

Older routers (from all ISPs) use 'self signed' SSL Certificates which cannot validate as a secure connection. As @Chrisee indicates by definition the warning which appears in such circumstances is generated by the web browser rather than the router because at that point the browser is refusing to communicate with something it regards as suspect: this means there's no option for a hardware manufacturer or ISP to provide a more useful message.

Re: Password change ‘insecure network’

Red+rascal — Thu, 04 Sep 2025 23:04:44 GMT

Yes, I was hoping to be able to do it via the app. but my black router appears to be fit for the Antiques Roadshow, apparently. Wonder how much they'd give me for it!

Re: Password change ‘insecure network’

Chrisee — Fri, 05 Sep 2025 06:14:16 GMT

@Red+rascal wrote:

Yes, I was hoping to be able to do it via the app. but my black router appears to be fit for the Antiques Roadshow, apparently. Wonder how much they'd give me for it!

@Red+rascal If you Sky hub is one of the two in the bottom line on this page https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have Sky will swap it for one of the current models in the top line if you cal them. These two models are being withdrawn as they do not meet the new regulations about internet security part of ehich is around password rules beingbintroduced in 2026.

The black Broadband Hub on the top row is still current and meets the regulations despite settings being in the web interface not the app.

Re: Password change ‘insecure network’

Red+rascal — Fri, 05 Sep 2025 06:56:10 GMT

No, it's the top right hand one unfortunately. Thanks.