https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5076559#M515521 <P>Hi, the broadband hub/router WiFi light is either completely off or flickering amber intermittently: our WiFi is down.</P><P>When I use the online check it's saying everything looks good but it's not. How can we fix this please?&nbsp;</P> Thu, 04 Sep 2025 06:18:01 GMT Lieze 2025-09-04T06:18:01Z https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5076559#M515521 <P>Hi, the broadband hub/router WiFi light is either completely off or flickering amber intermittently: our WiFi is down.</P><P>When I use the online check it's saying everything looks good but it's not. How can we fix this please?&nbsp;</P> Thu, 04 Sep 2025 06:18:01 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5076559#M515521 Lieze 2025-09-04T06:18:01Z https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5076563#M515523 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4468457">@Lieze</a>&nbsp;if the service checker in the My Sky app is not telling Sky are aware of a fault affecting your line give them a call to report the issue. The recent heavy rain will have inevitably caused faults so it msybe a few days before Openreach can check your line.</P> Thu, 04 Sep 2025 06:25:17 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5076563#M515523 Chrisee 2025-09-04T06:25:17Z