topic Re: Breaching contract in Broadband

Breaching contract

PaulStephens — Wed, 03 Sep 2025 21:20:42 GMT

My upstairs and my pod are getting less than 75mb so when you say I get 900 gbs it is not true. I have completed an independent test which suggests it it not true. In addition I am receiving a constant reset on any app I use regularly. You are not giving me the service I expect. Do I need to breach the contract!!!

Re: Breaching contract

TimmyBGood — Wed, 03 Sep 2025 21:40:13 GMT

@PaulStephens wrote:
My upstairs and my pod are getting less than 75mb so when you say I get 900 gbs it is not true.

900Mbs would be speed over optical and ethernet cable as far as the Hub, not WiFi from it (or a booster pod)

The 'guaranteed' speed of the 'Enhanced Wall to Wall WiFi Guarantee' for a gigabit broadband service is 25Mbs

Re: Breaching contract

GD1 — Thu, 04 Sep 2025 00:04:48 GMT

@PaulStephens It seems from your post you are in fact getting the service you pay for, WiFi is never guaranteed to give you the same speed as the line into your hub.

What speeds do you get over a ethernet connected device.

You need to read the T&C before citing breach of contract.